(THE SUN – UK -SNO ) — Dozens of British Airways passengers were left stranded at Hewanorra Airport in St Lucia after their flights were cancelled.
Holidaymakers took to social media to complain that they were forced to sleep on the airport floor due to a shortage of rooms.
Flight BA2158 was due to fly from St Lucia to London yesterday at 8:05pm – but it ended up being cancelled after delays.
An earlier BA flight, BA2159 to Grenada, which landed in St Lucia from London Gatwick, was also cancelled.
Photos on Twitter showed disgruntled passengers, who claimed they were forced to sleep on the terminal floor with no BA reps available for help.
Many had travelled to St Lucia to watch the cricket, which caused the shortage of rooms on the island.
Twitter user Liz wrote: “Single female passenger stranded at St Lucia airport as flight BA2159 to Grenada cancelled.
“No rooms in hotels. I am left at airport. It is 0136 local time. I am frightened. No BA rep. The crew are tucked up safely. Have been awake over 24hrs. Please help.”
Another social media user said they were left without any information or even food or water.
British Airways responded to passengers on social media saying a flight will depart at 5:15pm today for the stranded passengers, 21 hours later than planned.
A spokesperson told Sun Online Travel: “We provided hotel accommodation to the vast majority of our passengers.
“We are sorry for the inconvenience and have sent a relief aircraft out to Saint Lucia to get customers back to London Gatwick as quickly as possible.”
Hundreds of other passengers were recently left stranded with Virgin Atlantic in Dubai after their flight was delayed three times before being cancelled.
Passenger eventually boarded a replacement plane 24 hours after scheduled departure.