Air Canada Suspending Food Service On Flights To The Caribbean

Travel Update May 2020

On-board service

For the well-being of all customers and employees, we will temporarily adjust our on-board service as a health and safety measure in response to COVID-19. The following will be gradually implemented:

Flights operating in Canada, or to/from the US, Caribbean and Central America

  • For all cabins, we will provide individual water bottles instead of our bar service offerings and pillows and blankets will no longer be available.
  • Complimentary headsets will be provided to customers on flights equipped with in-flight entertainment.
  • In Premium Economy and Economy Class, we will suspend food service including our Bistro offerings
    • In light of these changes, customers may wish to take this into consideration prior to arriving at the airport, as many concessions and restaurants at the airport may also be closed.
  • In our Business Class, we will provide a pre-packaged meal or snack on all flights longer than two hours. Unfortunately, we will not be able to accommodate any special meal requests
  • For Air Canada Rouge, iPads will no longer be offered

Exception: On flights between Toronto-Pearson (YYZ) and Honolulu (HNL), a complimentary pre-packaged meal will be provided in all cabins.

Flights between Canada and Europe, Asia, Australia and South America

  • For all cabins, we will provide pre-packaged foods, while bar service will be limited to water only.
  • Pillows and blankets will no longer be available in Premium Economy and Economy Class; only blankets will be offered in Air Canada Signature Class.
    • For Air Canada Rouge, iPads will no longer be offered
  • Unfortunately, we will not be able to accommodate any special meal requests

We recognize these service changes may impact your onboard experience and thank you for your understanding as we adapt to this evolving situation. Please check back here for further updates before travel.