All workers from at least three of five branches of Western Union have been sent home for an indefinite period as the company was forced to close the sub-stations in Antigua to allow for a system upgrade.
It’s believed that the money transfer agency has to take steps to become more compliant with anti-money laundering systems and protocols which are monitored by the Office of National Drug and Money Laundering Control Policy.
Except for staff at the sub-stations operated by Bargain Centre at Perry Bay and at Liberta, who have reportedly been integrated into the operations at the supermarkets, workers at the other Western Union branches had no alternative where they could fit in.
It’s not clear how long those workers would be out of a job or if they would be paid and retained while Western Union works on the system upgrade.
People in Antigua who attempted to engage in money transfer via Western Union over the weekend, encountered a locked door at the facility’s outlet at Bargain Centre, Perry Bay.
On the door was the following notice, “At this time Western Union money transfer services are temporarily suspended in Antigua and Barbuda.”
The notice further stated: “Customers may contact GraceKennedy Money Services for additional information.”