Persons are being encouraged to comply with Western Union’s 2 pieces of identification policy, when collecting money from an agent location here in St. Vincent and the Grenadines.
This from Shari Brown, Marketing and Network Development Manager for the Eastern Caribbean and BVI Islands of Grace Kennedy Money Services.
Brown speaking on WEFM’s Morning program said the primary pieces of identification required for persons collecting money from the financial services company includes a national identification card, a passport and drivers licence.
Recent revisions in August 2017 to anti-money laundering and counter financing of terrorism laws have been made to align customer due diligence procedures, including customer identification procedures, undertaken by financial entities, with mandatory international standards and requirements.
Brown told WEFM’s Donnie Collins that the institution will utilize discretion in cases where a customer does not have two pieces of identification and may accept one piece.
She said that at present, Western Union is making changes to its system so that an account can be created for each customer which will eventually result in them only requiring one piece of identification for future transactions.