Dynamic International Airways has been fined US$120,000 by the United States Department of Transportation (DoT) in light of increased complaints of its flights being delayed and/or cancelled and its failure to refund affected passengers.
Captain Gerry Gouveia, Dynamic’s Guyana representative, told Guyana Times that the company will honour its obligations to the US Authority.
Guyana’s regulatory arm, the Guyana Civil Aviation Authority (GCAA), had earlier this year engaged the airline about its frequent flight delays and cancellations in light of back-to-back instances occurring during September, October and November, 2016.
One of the most popular cases, a bride allegedly missed her own wedding because of the delays/cancellations.
Dynamic has provided several explanations for these problems, and has constantly assured of delivering better services to its customers.
Dynamic will be required to pay half of the hefty fine in six instalments, the first of which is to be paid within 30 days of the issuance of the order, and the remaining five to be paid in tranches of US$10,000 every 30 days.
The remaining US$60,000 will have to be paid if Dynamic violates the cease-and-desist order within one year from now, or fails to comply with the payment provisions.